Effective Date: 25 September 2024

At My Suits Guy, we are committed to ensuring that your order is processed and delivered as quickly and efficiently as possible. Please review our shipping policy to understand how we handle shipping and delivery.

1. Order Processing Time

Once your order is placed, please allow 5-7 business days for processing. Custom-made suits may take longer to prepare. You will receive a confirmation email once your order has shipped.

2. Shipping Methods

We offer a variety of shipping options to meet your needs:

• Standard Shipping: Typically takes 12-15 business days for delivery.
• International Shipping: Delivery times vary by destination. Additional customs fees may apply.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and your location. You will see the total shipping charge before finalizing your order.

4. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment through our shipping partner’s website.

5. Delivery Issues

If you encounter any issues with delivery, such as delays or missing packages, please contact us at support@mysuitguy.ca. We will work with you and the shipping carrier to resolve the issue.

6. International Shipping

We are pleased to offer international shipping! Please note that delivery times may vary depending on the destination and local customs regulations. You are responsible for any customs duties or taxes that may apply.

7. Shipping Restrictions

Due to shipping regulations, we currently do not ship to P.O. boxes or certain international locations. If you have questions about shipping to a specific area, please contact us.

8. Contact Us

If you have any questions or need assistance regarding shipping, please reach out to us:

My Suits Guy
Email: support@mysuitguy.ca

Thank you for choosing My Suits Guy! We appreciate your business and look forward to serving you.